Frequently Asked Questions
Everything you need to know about upgrading your home experience with The Lad Collective.
What makes your bedding different from standard retail sets?
We focus on 'lad-proof' functionality and premium comfort. Our sheets feature directional labels for easy bed-making, extra-deep pockets to prevent slipping, and high-quality, breathable fabrics designed for durability and a better night's sleep.
How long does shipping take and how much does it cost?
We offer standard and express shipping options. Standard shipping typically takes 3-5 business days, while express takes 1-2 business days. Shipping costs are calculated at checkout, with free standard shipping available on orders over a certain threshold.
What is your return policy if I'm not satisfied?
We offer a 30-day trial period. If you aren't 100% satisfied with your purchase, you can return it for a full refund or exchange, provided the items are in their original condition and packaging.
How should I care for my Lad Collective products?
To maintain the quality of your linens, we recommend a cold or warm machine wash on a gentle cycle. Avoid using bleach or harsh chemicals, and tumble dry on low heat or line dry in the shade to prevent fiber breakdown.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and 'Buy Now, Pay Later' services like Afterpay and Klarna to make upgrading your home more accessible.
Do you offer international shipping?
Currently, we ship to select regions. Please check our shipping calculator at the cart page to see if we deliver to your country and to view the associated international shipping rates.